🛡️ Warranty Policy – AB SpareMart

At AB SpareMart, we take pride in supplying only genuine Allen-Bradley automation products and spare parts. Every product you purchase from us is backed by a comprehensive warranty, ensuring your investment is protected and reliable.

⚙️ 1. Standard Warranty Coverage

All products sold by AB SpareMart come with a standard warranty period of 12 months (1 year) from the date of purchase, unless otherwise stated.

This warranty covers:

Manufacturing defects

Faulty components or workmanship

Failures under normal operating conditions

This warranty does not cover:

Damage due to mishandling, misuse, or improper installation

Natural wear and tear

Power surges, short circuits, or environmental factors

Unauthorized modifications or repairs

🧾 2. Warranty Claim Process

To file a warranty claim, please follow these steps:

Contact our Support Team
📧 Email: support@absparemart.com
📞 Phone: +1-800-XXX-XXXX

Provide the Following Details:

Order Number or Invoice ID

Product Name / Catalog Number (e.g., 1756-L73, 2711P-T12C4D8)

Description of the Issue

Clear Photos or Videos (if applicable)

Evaluation Process

Our technical team will review your claim within 3–5 business days.

If approved, a replacement, repair, or refund will be processed promptly.

🔁 3. Replacement & Repair Policy

Depending on the nature of the issue and product availability:

A replacement unit will be shipped to you free of charge.

In certain cases, products may be repaired or refurbished before being returned.

If replacement or repair is not feasible, a refund will be issued.

📦 4. Return Shipping Guidelines

Items under warranty must be returned in proper packaging with all accessories.

Customers are responsible for return shipping unless the product was DOA (Dead on Arrival).

Replacement or repaired items will be shipped free of cost.

🧰 5. Extended Warranty Options

For critical applications or long-term projects, AB SpareMart offers extended warranty plans upon request.
📩 Email sales@absparemart.com to learn more about extended coverage options.

🏷️ 6. Warranty for Bulk Orders & OEM Clients

Custom warranty terms can be provided for bulk orders, distributors, and OEMs.

Partner accounts may include priority support and on-site inspection assistance.

💬 Need Help?

Our customer support team is available to assist you with warranty and technical queries.

📧 support@absparemart.com
📞 +1-800-XXX-XXXX
💬 WhatsApp: +1-800-XXX-XXXX

✅ Why Buy from AB SpareMart?

100% Genuine Allen-Bradley Products

Global Shipping & Fast Delivery

Easy Returns & Warranty Assistance

Dedicated Technical Support